I would like to say that Rich made the refinance for my wife and I as easy as it could get. We had an extremely stressful and failed refinance attempt with a previous broker that went on for six or seven months and made us shutter at the thought of trying to refinance again. Rich was able to refinance a super jumbo in two months with nothing more than a wave of a magic wand it seemed. It was effortless, and painless and most of all for a couple who both work 50 plus hours a week it was well executed.
Tony N, Veronica N, Client
When it came to financing my home purchase, I was naturally inclined to go with a big-name institution that deals in volume, thinking I’d get the best rates. While the rates available were great, the complex situation of my specific home purchase required more experience and hands-on attention than my original mortgage broker was capable of providing. I attempted to be proactive and drive solutions to the issues I was encountering, but quickly understood that I needed a more experienced broker who deals with clients on a much more personal level.
My real estate agent recommended Rich Polonsky from her past experiences working with him, so I emailed Rich explaining the situation. Rich quickly took charge, understanding exactly what had to be done to close this complicated purchase with no additional hiccups. His experience with different lenders enabled him to find me even better rates than I was previously offered. He spelled out clearly what had to be done, what I had to provide, the timeline to closing and every single cost involved. He sat down with me and page by page guided me through the paperwork, explaining the purpose of every document. Rich’s professionalism, dedication, experience, and proactive attitude went above and beyond expectations, taking my stressful experience with the previous broker and turning it by 180 degrees. I had a smooth path to closing, a broker that was very easy to work with, and the keys to my first house. I couldn’t have asked for any more. I can only hope that Rich is still available for my next purchase!
Veselin K, Client
My wife and I met Rich over 10 years ago when he was providing a seminar on understanding home loans. He was incredibly knowledgeable and seemed like someone we would want to work with when we were ready to buy or first home. We kept his information and a couple of years later we contacted him to secure our first loan. Rich was wonderful. He made the experience as smooth as possible and answered a long list of questions (He was very patient with a nervous Michelle and was able to make her feel comfortable through the intimidating process of buying a first home!). We felt very good where we landed when we finished the process. And Rich provided a very complete book of the information/documentation of our loan and new home. Since that first loan, we have worked with Rich on another home purchase and three refinances. We also have referred him to anyone we know who needs a mortgage loan consultant. We’ve had siblings and friends use Rich and they too have been extremely satisfied with Rich and how he worked for them. We consider Rich a trusted consultant and friend. You won’t have a better experience!
Dave & Michelle M, Client
Rich is very knowledgeable, professional, patient and pays attention to detail. These qualities are very important in today’s mortgage industry in order to meet the demands of the competitive real estate market. Rich has worked with many of my clients with great success. My clients are always enriched after working with him. I will continue to recommend him in the future.
Susan G B, Keller Williams Peninsula Estates, Realtor
