Rich stayed on top of the entire process, step by step. In a financial environment where refi opportunities were changing moment to moment, he kept things moving in a positive direction. He helped smooth out the one or two bumps we encountered with creative ideas and excellent negotiating with contacts who mattered in getting our loan approved and, ultimately, closed. Total time from hearing Rich’s name for the first time to the close of the refinancing was about 2 1/2 months (and at least some of the time was generated by my running around trying to find documents Rich suggested would be helpful or being distracted by the additional burdens of dealing with life during a pandemic).
Diane A, https://birdeye.com/richard-stephen-polonsky-nmls-237277-148069769097304/review/2237758055153921643
Rich has helped us a few times over the years with arranging refis on our home. He is thorough, quick, friendly and professional. Rich is easy to work with and is truly dedicated to his clients best interests. You won’t find a better mortgage broker.
Sheldon K., https://birdeye.com/richard-stephen-polonsky-nmls-237277-148069769097304/review/2253574765155224087
Rich was very engaged in every aspect of our refi process. He spent an extraordinary amount of time and effort on our behalf. We highly recommend him.
Lolli F., https://birdeye.com/richard-stephen-polonsky-nmls-237277-148069769097304/review/2301736055159296346
Rich was amazing to work with. He always took the time to make sure we understood what the documents were saying, what we were committing to, and the long term impact of these decisions. He also made sure we were providing our documents on a timely basis. We won’t work with anyone but Rich.
Allison C, https://birdeye.com/richard-stephen-polonsky-nmls-237277-148069769097304/review/2308731185159880138